CRM DYNAMICS WAVE 15
DAY 1
PART 1 - GENERAL:
Stop
googling. Start Binging.
Use
Internet Explorer.
Explore
the following:
Tools>
Internet Options> Security> Custom level
Tools>
Internet Options> Advanced
PART 2 - CRM RELATED:
1] Create office365 account
Open
internet explorer
office365.com
PRODUCTS
tab
More
options: Enterprise tab
Office
365 Enterprise E3 -> Free trial
[Tip:
Read about Benefits, Features, FAQs Related products/ Resources for info before
clicking on free trial]
Sign
up for US as a country since MS uses regional information to deliver the right
services. Also country cannot be changed after sign-up.
Sign
out.
2] Add CRM
on
office365 home page [after admin login]
click
on Purchase tab
select:
Microsoft Dynamics CRM Online Professional -> Trial
[30
day subscription]
[25
user licenses]
Your
confirmation number is: xxx-xxx
|
Important:
To use your new licenses, make sure to assign them by editing users on the
Users page.
Continue
Find
CRM added to office365
Select
CRM
Confirm
language and currency
Finish
3] goto CRM and create a
user
crm.dynamics.com
or from office365 portal
[Tip:
do watch the first things first presentation]
Microsoft
Dynamics CRM> SETTINGS> Administration> Users
[Here
we can add new users. Edit information about users and deactivate user records.]
[Manage
the teams, roles, and licenses assigned to users.]
Unable
to create user???
Solution:
You can see a user in CRM only
-
after it is created in office365.
-
this user can login only after MS CRM license is assigned in office365
-
a security role is assigned in MS CRM
Find
explanation in subsequent steps.
4]
goto office365 and Assign MS Dynamics
CRM license to YOURSELF
Goto
portal.office365.com
Admin
tab> office365
USERS>
Active Users
Double
click on current user [which is YOU]
settings>
You can’t edit your own security settings. By default YOU are the Global
administrator.
licenses>
Assign MS Dynamics CRM license to YOURSELF.
[After you assign this license to the user,
you must assign a SECURITY ROLE so that the user can access your
DYNAMICS CRM organization.
YOU or any other CRM administrator will be instructed to do so the
next time you sign in to Dynamics CRM.]
Save.
5]
goto office365 and create a NEW user
and assign both Office 365 and MS Dynamics CRM Online licenses and see what
happens when you login to office365 portal and crm.dynamics.com
Goto
portal.office365.com
Admin
tab> office365
USERS>
Active Users
click
on + [New]
6]
goto office365 and create a NEW user
and THIS TIME DO NOT assign both Office 365 and MS Dynamics CRM Online
licenses and see what happens when you login to office365 portal and
crm.dynamics.com
|
PART 3 - COM SKILLS
TRAINING:
GAME:
SELL
A CELL PHONE
VOICE OUT:
Spartans!
What is your profession?
AHOO!
AHOO! AHOO!
POWER WORDS:
EXCELLENT
FANTASTIC